Quick description
Bitvavo is a European cryptocurrency exchange that allows users to buy, sell and store digital assets. The Bitvavo Login is the gateway to your trading dashboard, portfolio and account settings. This guide explains how to log in, enable essential security features like two-factor authentication (2FA), handle common login problems, and where to find official support.
How to log in (step-by-step)
- Open your browser and go to bitvavo.com.
- Click Log in (usually top-right). Enter the email address linked to your account.
- Type your password. If you use a password manager, select the saved credential.
- If prompted, complete two-factor authentication (2FA) using your authenticator app or your registered device.
- After successful authentication you will be redirected to your Bitvavo dashboard.
Enable stronger security
- Two-factor authentication (2FA): Use an authenticator app (e.g., Google Authenticator, Authy) rather than SMS for added security.
- Use a unique password: Long, random passphrases stored in a password manager are best.
- Hardware wallet: For large holdings, consider using a hardware wallet and withdrawing funds from the exchange.
- Allowlist withdrawal addresses: If Bitvavo supports it, enable address allowlisting to restrict withdrawals to trusted addresses only.
Troubleshooting common login issues
Quick checks: Make sure Caps Lock is off, confirm you're using the right email, and try a different browser or private/incognito window to rule out cached issues.
- Forgot password: Use the Forgot password link on the login page; follow the password reset email instructions.
- 2FA not working: Confirm device time sync (authenticator apps require accurate time). If you lost access to your authenticator, use Bitvavo’s account recovery flow or contact support.
- Account locked: Too many failed attempts may temporarily lock access—follow instructions in the account lock email or contact support.
- Browser or extension conflicts: Disable browser extensions, especially privacy or script-blocking extensions, and retry.
Account recovery and contacting support
If you cannot regain access via the standard reset flows, gather any account proof (ID used for verification, recent transaction IDs) and contact Bitvavo support via the official support page on their website. Never share your password, 2FA codes, or recovery phrases with anyone—even support will never request them.
Best practices
- Keep software (OS, browser, authenticator app) up to date.
- Use unique, strong passwords for every service.
- Enable email alerts for account activity where available.
- Regularly review withdrawal addresses and API keys; revoke any you no longer use.